Yesterday I upgraded WPMU, but I don’t think you’ll be able to notice anything different because of that.
What you will notice is the new Help Desk link in your admin section. You can use that to make requests, tell me about a problem, ask a question or if you’d like to change something.
For example, you have a published post and you need to go back in and make some changes. You’ll need to fill out a ticket and ask for me to unpublish your post, so you can edit it.
Here’s what you’d do:
(1) Click on Help Desk when you’re in your Site Admin section.
(2) Click on New Ticket.
(3) Fill out your request. Explain it well enough so I know what you want me to do.
Filling out a New Ticket Request
(4) Click the Submit Ticket button on the bottom of the page.
(5) I’ll get back to you as soon as possible. You can check my response by clicking back on the Help Desk link when you visit your admin section the next time. When a ticket is marked closed, I think I’ve solved the problem.
Eventually I’ll also be adding information in the Knowledgebase section to explain different things about the blogs, but right now it’s not working that well, so I’m holding off on that.